Fast food and counter workers communicate with customers regarding orders, comments, and complaints; scrub and polish counters, steam tables, and other equipment; and clean glasses, dishes, and fountain equipment. They accept payment from customers and make change when necessary. In addition, they perform cleaning duties such as sweeping, mopping, and dishwashing to keep equipment and facilities sanitary. Furthermore, they balance receipts and payments in cash registers.
In German, Fast Food and Counter Workers are called…
Restaurant-Mitarbeiter | Servicekraft Systemgastronomie
Why should You apply as a Fast Food and Counter Worker
Fast food and counter work is a great job for those who like to work in a fast-paced, customer-service oriented environment. The job offers a range of benefits, including flexible working hours, competitive wages and tips, and a variety of interesting tasks. Working in this position also provides a great opportunity to learn customer service, communication, and problem-solving skills. In addition, fast food and counter workers get to interact with a wide variety of customers, allowing them to build their customer service skills while gaining an understanding of diverse cultures and backgrounds. Finally, the job can be physically strenuous at times, but this can be a great benefit for those who are looking to stay active and fit.
Many job ads mention the following advantages and benefits:
- Flexible working hours
- A permanent position
- Opportunities for advancement
- Opportunities for further training
- A family environment
- Varied tasks in a positive atmosphere
Hourly wages are frequently announced as 12 to 14€ plus tips.
Next career steps are an apprenticeship to Fachmann für Systemgastronomie.
Basic Requirements for Fast Food and Counter Worker…
German Minimum B1 | Health
What it needs to succeed as a Fast Food and Counter Worker
This Job requires
- maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
- being reliable, responsible, and dependable, and fulfilling obligations.
- being pleasant with others on the job and displaying a good-natured, cooperative attitude.
- being open to change (positive or negative) and to considerable variety in the workplace.
- a willingness to take on responsibilities and challenges.
- accepting criticism and dealing calmly and effectively with high-stress situations.
- being careful about detail and thorough in completing work tasks.
- being honest and ethical.
- persistence in the face of obstacles.
What to Do in detail
- Clean food preparation areas, facilities, or equipment.
Process customer bills or payments.
Communicate with customers to resolve complaints or ensure satisfaction.
Take customer orders.
Operate cash registers.
Serve food or beverages.
Clean food service areas.